Publishing Consultant

Job Description
Mynd Matters is looking for a qualified Publishing Consultant to help oversee our client accounts and provide intuitive guidance and support in areas of strategy and execution. As a publishing consultant, you will play a critical role in establishing and building client relationships and as the face of the company, be an integral component of our growth strategy. A successful publishing consultant has first and foremost an in-depth knowledge of the many facets of the publishing industry. Our ideal candidate will also possess great problem-solving skills to provide solutions and recommendations that will increase effectiveness and efficiency. Client satisfaction will be paramount and attention to detail is imperative.

Responsibilities
• Manage our key accounts portfolio
• Achieve assigned strategic account objectives
• Establish strong, long-term client relationships
• Communicate/meet with clients on a regular basis and respond to specific queries
• Suggest solutions and innovative ideas to meet client needs
• Handle complaints and problems in a timely and effective manner
• Act as the liaison between key customers and internal teams
• Identify and approach new potential strategic customers
• Monitor sales performance metrics
• Prepare monthly, quarterly and annual reports and forecasts
• Provide guidance for any recurring problems and issues

Requirements
• Proven business, marketing, and/or consulting experience
• Experience in the publishing industry
• Ability to manage multiple accounts at one time
• Strong communication and presentation skills
• Experience and proficiency with MS Office
• BS degree